In A Nutshell

The team is open with all its stakeholders about its plans for work - the backlog items that are being worked on and the priorities for future items. Plans made available to the team’s stakeholders may include:

  • current work plans (for example, the Sprint Backlog in Scrum or the ready for work queue in Kanban)

  • short term plans (for example, the prioritised product backlog)

  • medium term plans (for example, the product roadmap)

The team may choose to distinguish between classes of work, showing items that relate to the development of the product differently from those that apply to improving the team’s behaviours or ways of working.

In a physical work environment, plans can be shared on whiteboards. In a virtual work environment plans are shared using the standard tools adopted by the team. Most importantly the team does not do any additional work to provide visibility of its plans, so there is no marginal cost associated with the team’s transparency.

Team events that engage with planning work are normally kept open to stakeholders. The team takes steps to encourage stakeholders to attend. The role of stakeholders will vary depending on the type of planning being undertaken. When planning immediate work, stakeholders may be asked to simply observe. For longer term planning involving high-level needs and priorities, stakeholders may play a more active role.

We have observed that, in many organisations, there is a demand for special presentation of plans by senior stakeholders. We specifically resist such demands because of the cost of providing the special presentation. For example, there should be no question of providing a “roadmap on a page” for consumption by the senior stakeholder group.

Nor should the demands of senior stakeholders be permitted to constrain the choices of the team around how plans are managed. We have observed that demands for standardisation of presentation are often used to impose such constraints.

However, the teams within the organisation should work to collaborate and converge on a useful standard for presenting plans. Such standards are permissive in nature so that, when teams have different needs for planning, these can be taken into account. The standards may take the needs of senior stakeholders into account, but focus on the needs of the primary stakeholders - the customers and the teams.

Implementing Practices