At all times we focus on the customer. We collaborate to understand their needs and priorities. We continually seek feedback on our work as it is completed. We share a set of priorities that will enable us to maximise the value we deliver to our customer. Priorities are expressed and shared through our roadmaps and through the collaborative ways of working we foster.

Inspect and Adapt lies at the heart of the agile mindset – its name conjures up the flexible and responsive nature of agile behaviours. Whatever we do we encounter successes and failures. Inspect and Adapt gives us the mechanisms to understand root causes of success and of failure, so that we can benefit from them both.

Autonomous teams that display rigour and discipline do not need to be managed. Teams need to be led in the delivery of their product and services. Leaders exercise leadership by creating and sustaining circles of influence not by using their hierarchical position. Leadership emerges from mastery of a domain allowing the leader to influence colleagues within that domain - their circle of influence.

Rigour and Discipline is the flip side of Team Autonomy. Autonomy allows teams to self-organise, Rigour and Discipline requires teams to execute their work to the highest possible standards.

Each team is best placed to organise and perform its work without interference from management. Groups of teams that share dependencies are best placed to resolve potential conflicts in their work. We rely on the rigour and discipline of teams to ensure that commitments are consistently delivered.

We are open about the work we are doing, the way we are doing it and our progress. We seek out opportunities to share data and other information about our work. We encourage others to be transparent towards us.